Flow Before Boarding

STEP 01 Consultation/Checking Availability

After you confirm your preferred price plan, departure time, desired boarding location, and the number of people in your party, please contact us by phone, chat, or using the Web inquiry form.

We will contact you after confirming the availability of the boat.

*Asking questions and receiving quotations are free of charge. Please feel free to contact us.
Our staff who are Thoroughly knowledgeable about the Yakatabune will be happy to discuss any related matters.

*Choose the departure time between 10:00 and 19:00.

STEP 02 Guidance

Our professional staff will help you find a Yakatabune with the right size and atmosphere to meet your needs.
Once the boat is secured, you will move on to the main application phase.

To register, please provide your name, address, phone number, passport number (in case you have come to Japan from abroad), and e-mail address by phone or using the Web inquiry form.

STEP 03 Reservations

We will send a reservation confirmation and a map of the boarding area to your registered email or fax.

STEP 04 Payment of the fee

By credit card or bank transfer

We will send you the invoice by email.
Please follow the website link described in the email to make the payment.
You can use VISA or Mastercard.
Please complete payment by the deadline described in the reservation confirmation sent.

*The reservation shall be automatically cancelled if the payment is not made by the date specified in the reservation confirmation.
*You will need to pay immediately if there are less than 7 days remaining until you board.
*A cancellation charge will occur from one month before the boarding date.

STEP 05 Day of embarkation

①Please print out the confirmation email or smartphone screen.
②Please arrive at the pier by 15 minutes before departure.

*We shall contact you in advance if the cruise needs to be canceled due to inclement weather, such as typhoons etc.

Cancelation charge

  • 15-31 days in advance20%
  • 8-14 days in advance60%
  • 2-7 days in advance80%
  • Previous day, same day100%(also occurs if number of people decreased)

※Cancelation charges are not incurred in case of bad weather, such as typhoons.
※Any change in the number of people should be informed 2 days in advance.